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Refund Policy

A Legal Disclaimer 

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Mindful Clarity values the therapeutic process and maintains clear professional boundaries regarding scheduling and fees. Reserved appointment times are dedicated exclusively to each client.

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Clients are able to schedule appointments within the secure portal. Reasonable efforts will be made to contact the client for missed sessions. 

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Refund Policy - The Basics

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Payment is due at the time services are rendered unless prior arrangements have been made.

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Counseling services are professional services provided at the time of the scheduled appointment. Refunds are not issued for completed sessions.

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If you believe a billing error has occurred, please contact Mindful Clarity within 14 days of the charge so the matter can be reviewed.

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Understanding the Refund Policy

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Clients must provide at least 24 hours’ notice to cancel or reschedule an appointment.

  • Appointments canceled with less than 24 hours’ notice will be charged the full session fee.

  • Missed appointments (“no-shows”) will be charged the full session fee.

  • The first two sessions of rescheduled appointments will not be subjected to a fee.

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This policy is in place to honor professional time, maintain scheduling integrity, and ensure availability for all clients.

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